Joya Casino Review

Joya Casino is a new iGaming platform filled with colorful and casual features. Unfortunately, it didn’t make any waves or a name for itself in the iGaming sector.

We do not recommend this online casino, as we have received many complaints from players who are unsatisfied with its services.

Regardless of these complaints, in this review, our experts go in-depth on the essential information and details you have to know about their games, bonuses, customer support, and much more. So, if you are still interested, you can read our review, but we do not suggest you read this one.

Writen by: Ahmad Al-Azizi;

Updated: 07.08.2024
Joya Casino
Full StarFull StarHalf StarEmpty StarEmpty Star
Overall rating: 2.7 / 5

We don't recommend to play at Joya Casino

Casino name

Joya Casino

Established:

2023

Website:

www.joya.casino/

Licences:

Curacao

Deposits Accepted:

Crypto,Jeton,MasterCard,Neteller,Paysafecard,Pix,Skrill,VisaShow more

Languages:

English,Spanish,Portuguese,German

Support:

Live chat,Mail,Telegram,Facebook
ProsPros
ConsCons
  • Offers demo version of casino games.

  • It offers 24/7 live chat support.

  • Crypto payments are available.

  • Super fast live chat support.

  • Lack of mobile applications on Android/IOS.

  • Lack of Arabic-supported site.

Joya Casino Review Online by ArabicCasino

With years of experience in the gambling industry, our review casino experts keep an in-depth understanding of the requisites for online casinos. The comprehensive Joya online casino review is but one of the numerous reviews of Arab online casinos of leading online casino platforms undertaken by our team.

Joya Casino Home Page

Our experts created casino accounts, completed deposits, and claimed welcome bonuses. They assessed this site’s loyalty to our stringent criteria, covering aspects such as deposits, wagering, security, and customer support. Therefore, our exhaustive review presents an honest report of the platform to assist you in making informed decisions.

Joya Casino Game Page

Is Joya Online Casino Safe for Arabic Players

Joya Casino holds a license from the Government of Curacao, a renowned authority in the realm of online gaming licenses. Operating within the framework of this license obligates the operator to maintain rigorous standards in terms of fairness, security, and responsible gaming protocols.

The issuance of the Curacao license serves as a testament to the casino’s compliance with specific regulatory criteria, guaranteeing the reliability and trustworthiness of the platform, which in turn instills confidence in players.

Joya Casino Bonuses and Promotions

Online casinos use various methods to attract players, such as offering prizes and bonuses that boost the player’s account credit or otherwise favor them. While most casinos provide a welcome bonus, additional promotions like cashback, free spins, free bets, and other rewards may also be available.

However, it’s important to remember that these promotions come with their wagering conditions, which players should be cautious about.

At Joya Casino, players can claim four bonuses as part of the welcome package, but they come with some controversial requirements. Here is a comprehensive overview of the Welcome Bonus package:

  • 150% up to $1000 on the first deposit
  • 200% up to $1500 with the second deposit
  • 250% up to $2500 on the third deposit
  • 300% up to $3500 on the fourth deposit

To qualify for any of these incentives, a minimum deposit of $30 is required. Although this requirement is the norm for many casinos, it’s important to note. Each bonus has a different wagering requirement, starting at 35x and going up to 100x, which is too high towards the end but acceptable initially.

For example, if your first deposit is $500 and you receive a $750 bonus, you’ll need to wager $26,250 (35 times $750) within 15 days to meet the requirement. Once the wagering requirements are fulfilled, you can withdraw any winnings accumulated through the bonus. Failure to meet the requirement within 15 days may result in the forfeiture of the bonus and associated winnings.

In addition, the site offers a free spins promo, a cashback promotion, and a crypto bonus for those who prefer using cryptocurrencies for transactions. However, the latter still needs to be available in the payment method section.

Finally, players can obtain a no-deposit bonus of 50 free spins by simply creating an account. This bonus is completely free and does not require a deposit-matching reward.

VIP Program

Joya Casino’s VIP Program is a remarkable illustration of their dedication to providing an exceptional gaming experience for their valued players. With meticulously designed VIP levels, it’s evident that this site appreciates its customers’ loyalty.

The program consists of four distinctive tiers: “Lucky Gambler,” “High Roller,” “Jackpot Wizard,” and “Casino Conquer,” each overflowing with exclusive benefits. These benefits include substantial loyalty bonuses, generous weekly and monthly cashback rewards, Joya Casino free spins, and appreciation chips, with the value increasing as you progress through the levels.

A dedicated personal account manager is available to ensure that VIP players receive a truly exclusive gaming experience, with all their requests addressed promptly.

Furthermore, VIP members can participate in specially designed tournaments, enjoying a competitive edge. Once you reach VIP status, it is a lifelong membership, indicating that you will never be a regular player again.

Joya Casino’s VIP Program proves their commitment to enhancing the gaming journey for their most loyal players, providing a host of perks and privileges that create an unforgettable and rewarding experience.

Selection of Casino Games at Joya Casino

Joya Casino offers an impressive collection of casino games catering to a diverse range of player preferences. With 7,312 slot games, including classic and video slots, players can play and enjoy a wide selection of options.

In addition, the casino features 62 live games, providing an immersive, real-time experience with live dealers. Whether you prefer slots, table games, or live casino action, this operator has something for everyone.

Their extensive game library demonstrates their commitment to providing a rich and varied gaming experience, making it an excellent destination for online gaming enthusiasts. Below, our team of experts will look at the most popular game categories.

  • Slots

    Slots

    Joya casino’s slots games are a perfect blend of entertainment and innovation. With an array of classic and video slots to choose from, players are guaranteed an exhilarating and captivating experience that will keep them coming back for more.

    If you are a fan of slot games, then you will definitely find this casino appealing. It offers an extensive collection of popular titles like Gates of Olympus, Big Bass Bonanza, Book of Dead, Sakura Fortune 2, Sweet Bonanza, Dr. Jekyll and Mr. Hyde, Fruit Zen, Sugar Skulls, Dia De Los Muertos, Taboo, Eye Of Cleopatra, Great Rhino Megaways, and many more.

    However, the slot section could have been better organized. Sorting games according to the game provider was the easiest way to find a particular slot game. Otherwise, it could be challenging to locate the slot game you are interested in.

  • Poker

    Table Games

    Joya Casino offers various popular table games, including Blackjack, Roulette, Poker, and Baccarat, each categorized for easy navigation. With an extensive selection of over 200 games to choose from, all with unique features, benefits, and rewards, you’re guaranteed to find a game that matches your preferences.

    Additionally, the betting ranges for these games are reasonable, making them suitable for all types of players. Another excellent feature is that you can play these table games in demo mode, allowing you to test them out before placing real-money bets.

  • Blackjack

    Live Games

    Live casino lovers will be pleased that Joya Casino offers an exceptional live dealer gaming experience. Their Live Game section is quite impressive, featuring a wide variety of games – over 62 in total. However, it’s important to note that Game Show options are unavailable on this platform, focusing solely on live casino-based games.

    What sets this online casino apart from others is the interactive element of their live games. Players can easily engage with other participants and the live dealer in real-time through the chat feature, making it an enjoyable and engaging experience.

Deposits And Withdrawals: What Payment Methods Can You Use

Joya Casino offers players a wide range of payment methods that are convenient and secure. This ensures that players have a smooth gaming experience, regardless of their geographical location. The casino supports popular credit and debit cards such as MasterCard and Visa, making it easily accessible to players worldwide.

In addition to credit and debit cards, this casino also supports e-wallets like Neteller and Skrill for fast and secure payment processing. For those who prefer prepaid solutions, PaySafeCard and AstroPay Card offer easy-to-use and anonymous options. Joya Casino is committed to staying up to date with evolving payment trends and includes emerging options like CashtoCode and Pix.

The inclusion of Jeton caters to players seeking versatile digital payment methods. With various payment options, this operator prioritizes flexibility and security, ensuring that players can comfortably deposit and withdraw funds while focusing on their gaming adventures.

The minimum deposit amount is low, ranging from $5 to $10. Deposits are instantly processed and free of charge on the casino’s side. However, the minimum deposit for the welcome bonus is $30. When it comes to withdrawing money from the casino, the minimum amount is $10, and the maximum amount is $3000 per 24 hours for most payment methods. However, for Visa, MasterCard, and Paysafe, the maximum amount is not specified.

Joya Casino did not provide any information about the time it takes to process withdrawals. On average, online casinos take 1 to 5 business days to process withdrawals, depending on the player’s chosen payment method.

Although we did not find any information about the maximum withdrawal limits or wagering requirements, it is common for casinos to impose such conditions. Therefore, it is likely that Joya Casino also has such conditions in place.

Payment MethodsWithdrawalsDeposit
Credit/debit card1-3 business daysInstant
Electronic wallet0-24 hoursInstant
CryptocurrencyInstantInstant

Joya Mobile Casino Compatibility

Like other new online casinos, this site still doesn’t have its own mobile app, but it has ensured the full functionality of its website on various mobile devices (iOS, Android), all while preserving an exceptional user experience.

Some of you may even prefer the mobile version of the website over the desktop iteration, as the more compact buttons contribute to a sleeker and more visually appealing interface.

Joya Mobile

How To Sign Up and Register Joya Casino Account

The registration process at Joya Casino is simple and fast. This only takes a few minutes. Below, we will give you a detailed list of six easy steps to register at this casino.

Total time required: 10 minutes

Step 1

First, you open this Joya casino’s desktop or mobile site. Click the “Register” button and wait for the registration form to appear.

Visit Joya Casino
Step 2

Provide the required information in each step (username, name, last name, country). When the account is active, click the “Log In” button to access your account.

Register Casino Account
Step 3

Choose your deposit method and the amount you want to deposit. Then, choose which bonus you want to use before clicking the Deposit button.

Make Deposit
Step 4

You are ready to play when your bank is linked with the casino.

Play Games

Customer Support for Arab Casino Players

To ensure your satisfaction, Joya Casino offers access to amazing customer support. What’s particularly noteworthy is that the casino’s support team operates around the clock, providing that assistance is readily available, even during late night hours.

This means you can reach out for help anytime without concerns about availability. If you are seeking prompt responses, we recommend using the live chat feature. In less than a minute, you will get your own support agent who will help you with all your queries.

But if you want to be more formal and your questions are not that urgent, you can also use their email: [email protected]. In less than 24 hours, you will receive a casino support email with your answers.

Ahmad Al-Azizi, our resident casino expert, has checked all the available customer support channels and results are as follows.

PhoneLive Chat
Response time/Under 1 min
Competence/10/10

Closing Thoughts About Joya Online Casino

Our experts rank Joya Casino as not a good casino even though it offers attractive features for Arab players. It has more than 7000+ casino games from some of the best studios ever in this gaming business, and it’s welcome bonus and other promotions are ok.

Joya Casino Pros

What we loved

We don't recommend to play at this online casino

Joya Casino Cons

Room for improvement

Many players complain that the online casino doesn't pay out winnings.

Players were not satisfied with the customer support.

Players don't receive the promised bonuses, or the bonuses are late.

The online casino asks for additional account verification if you want to withdraw money even though you have already verified your account.

Overall, despite not having a mobile app and Arabic-supported website, Joya Casino Doesn’t meet all our criteria, and that is why we don’t recommend this online casino for Arab players.

Other Online Casino Sites for Arabic Players

Our experts have reviewed three online casinos and we suggest visiting each one to determine which is best for you:

  • Betobet Casino

    BetOBet is a recently launched online casino with an impressive collection of games and bonuses. It offers highly competitive odds and a wide range of payment options, making it a perfect choice for players in the Arab region. Discover more with our detailed review of Betobet online casino.

  • Playfina Casino

    Playfina Casino offers a wide variety of games and attractive promotions to provide a fun and unique gaming experience. If you’re in search of a user-friendly platform with diverse gaming options, our honest opinion of playfina casino online will assist you in making an informed decision.

  • Betfinal Casino

    Betfinal Casino reviewed by experts, is committed to providing a top-notch gaming experience. This makes it a solid choice for anyone seeking a secure and enjoyable online casino journey. You are guaranteed a diverse gaming experience with a top selection of games, great bonuses, and a user-friendly interface.

FAQ

Is Joya Casino legal for Arab players?

Yes, it is. The site is legal since it has a gaming license issued by the government of Curacao. This ensures that all of its operations are under the strict monitoring of the regulatory body in Curacao.

Does Joya Casino have customer support?

Yes, it does. There are two ways to get in touch with customer service. There’s an email ([email protected]) and live chat. Our experts advise you to use the former since it lets your questions be answered and problems solved much more quickly.

What software providers does Joya Casino partner up with?

Joya Casino partners with many popular software developers, such as NetEnt, Evolution Gaming, and Pragmatic Play.

Which payment methods can I use in the Joya online casino?

You can use payment methods such as Visa, MasterCard, Neteller, Skrill, and various cryptocurrencies.

Does Joya Casino offer live dealer games?

Yes, Joya Casino offers many live dealer games. You can choose from live poker, live roulette, live blackjack, and live baccarat.

Can I play casino games in demo mode at Joya online casino?

Yes, you can. You can play all casino games in demo mode except live dealer games without a casino account.

Ahmad Al-Azizi

Greetings, fellow casino enthusiasts! I'm Ahmad Alazizy, a seasoned casino expert deeply passionate about all things related to the thrilling world of gambling. From the time I first stepped into a casino, I knew that my journey would involve delving into the intricacies of games, strategies, and the vibrant casino atmosphere. My mission is to share with you the most effective tips and insights, ranging from understanding the intricacies of various casino games to making informed and successful bets.